FAQ

Business information & common questions

Business Information

What is the legal business name?

Elijah Perfumes

What is the brand / store name?

ELIJAH PERFUMES

Where is the business registered?

Pakistan (Province: Punjab)

What is the business address?

Lahore, Punjab, Pakistan

Which email should I use for support or privacy requests?

What is the website address?

How can I contact Customer Care?

WhatsApp: +92 334 8111144
Email: info@elijahperfumes.com
Operating hours: Monday – Saturday, 10:00 AM – 6:00 PM PKT.

How long does delivery take?

Major cities in Pakistan: 2 to 4 business days. Other regions: 3 to 6 business days. International: 7 to 14 business days. See our Shipping Policy.

Can I return or exchange a perfume?

Unopened, unused items in original sealed packaging can be returned or exchanged within 3 business days of delivery. See our Return & Refund Policy.

How do I report a damaged or wrong item?